The trust of our customers is the lifeblood of Move On Removals. In the current environment, it is a priority for us to not only maintain, but also grow, this trust and to extend our support.
Recently, we have heard from customers who are concerned by the COVID-19 situation. We’d like to take this opportunity to share a personal assurance with all our customers, Move On Removals remains fully committed to you and your moving needs.
During this time and as always, we are determined to ensuring your move is as smooth as always. We have established health guidelines to ensure you continue to receive outstanding support and services from us.
And we will deliver on these promises – uncompromisingly – while safeguarding the health of our employees and communities.
As you may already know, in order to reduce the spread of COVID-19, we all must ensure health practices are in place.
- We have in place the right infrastructure, processes and employees to support all our customers. In fact, our employees are conscience of the need to maintain good health practices. This has created a style of work that is deeply embedded in our culture – one of strong collaboration – and it is this culture that ensures being physically able to work during this time that does not impact our ability to do our jobs.
- At Move On Removals, we will continue to support and deliver services to all of our customers. Where COVID-19 restrictions are in place, our team will use telephone calls and email communications. Our teams will also continue to work to swiftly progress customer service requests. Should assistance be needed, we encourage customers to get in touch via email or phone.
At Move On Removals, our mission to enable better futures and measurable value for our customers, has never been more important than at times like these.
You have our commitment that we will do everything we can to support you during this challenging and uncertain time.
From all of us at Move On Removals, stay healthy and stay safe.