The furniture removals market in Melbourne is flooded with removal companies all vying for your business.
So, when you’re presented with so much choice, how do you go about choosing the right removal company for your move?
Here at Move On Removals, we believe you should consider the following points when deciding who will help you move.
- Convenience – Moving house can be a very stressful time, so you want to make sure to choose a removal company that aims to reduce as much of the stress as possible. Are their contact details prominently displayed and easy to find? Do they have booking consultants that are able to answer all your questions when it’s most convenient for you, such as weekends and outside of business hours on weekdays? Are their booking consultants able to offer advice about how to keep costs down? Once the booking has been made, do they send you confirmation to give you peace of mind that the booking is confirmed and complete?
- Reliable – Here at Move On Removals, we’ve taken on numerous last-minute removal jobs all over Melbourne when customers have been stranded because the company they booked simply didn’t show up. We recommend choosing a company with a well-established and easy-to-navigate website that clearly shows telephone contact details should any problems arise. Pay particular attention to pictures of the removal trucks and, of course, testimonials from previous satisfied customers.
- Insurance – This is a big point to consider. No one wants their items damage and no furniture removalist wants to damage any items. But it’s always possible that an accident can happen so to safeguard your belongings, make sure the removal company you choose has comprehensive insurance.
- Cost – Everyone loves a bargain! Here at Move On Removals, we like to display all our costs upfront on our website. This makes it easy for you to compare our rates with other removal companies throughout Melbourne. Pay attention to add-on fees, such as night-time rates and charges for stairs. One fee to keep an eye on, in particular, is depot charges – this is the cost the removal company will add on to get to your place from their depot. We’ve received a lot of feedback that depot fees can sometimes be confusing and difficult to calculate, which is why we don’t charge depot fees. Instead, we charge a small fuel fee, based on how many kilometres your new and old houses are from Melbourne’s CBD. We’re planning a future post that will explore depot and fuel charges in greater detail. But, in the meantime, check out our {prices} page, or give us a call on 03 9041 5424 and our friendly booking team will be more than happy to explain it to you.
- Flexibility – Traditionally, people liked to move house on Saturday or Sunday. We understand, however, that our customers lead busy lives. You might be a shift-worker, you might have small children and can only find someone to watch them on a Tuesday, you might work full-time traditional hours and want to move on a weeknight once you’ve finished work. These are all reasons to ensure that the removal company you choose has flexible hours and can work around your schedule, not the other way around!
If you have a question or wish to discuss any of these points further, please give our booking consultants a call on
03 96 36 299.
